Ratan Tata is a man who consistently follows through on his promises: Two of Tata's ideals are listed by a 28-year-old assistant.
Shantanu Naidu, 28, isn't your typical 28-year-old. He has a job that many people only dream of, and the way he got it is unbelievable. Naidu recounted tidbits of his past with Ratan Tata, the Chairman Emeritus of Tata Group and a much regarded businessman, in an ethics interview with Tata Power's Siddharth Gaur.
Naidu describes how his proposal for Motopaws (which creates reflective collars to assist avoid stray animal fatalities) was adored by Ratan Tata, a fellow dog lover. He went on to get his MBA soon after, and when he returned, he got the position, and he hasn't looked back since.
During the conversation, Naidu offered two major takeaways from his time working with Tata.
Over the years, Naidu claims to have discovered two values in Ratan Tata's reoccurring pattern, which he advises everyone to follow.
To begin with, Ratan Tata's deeds of goodwill are entirely unselfish. Tata performs multiple nice deeds and assists people during the day, but he never expects anything in return, according to Naidu.
"Do it for the folks who can't help you." Who is unable to repay it in any way. There should be no expectation of reciprocation for acts of compassion. "Every day, he (Ratan Tata) will help so many people and then completely forget about it," Naidu said.
Second, Ratan Tata always follows through on his promises. "He maintains every promise he makes and never breaks them." "No matter what, he would always deliver after he has given his word," Naidu continues, citing these as two of Ratan Tata's most essential lessons.
Shantanu Naidu, who holds an MBA from Cornell University in the United States, also admitted that it took him a while to realise that Ratan Tata is a "walking talking archive" at work.
"He is a living, talking archive of all things Tata, all things business, and so many encounters," Naidu says of his boss, adding that even the 84-year-regular, old's little behaviours may teach us a lot.
Naidu wrote "I Came Upon a Lighthouse," a book on his time with Ratan Tata, after noticing how curious millennials were about how he got the job, his time with Tata, and takeaways and tales from their everyday interactions.
Naidu transformed his notebook entries into a book, documenting his day-to-day experiences and providing valuable insight into how Ratan Tata works and makes important decisions. He is pleased that the book has received no negative feedback and hopes that it can assist millennials with higher education, as well as the burden of being an Indian student studying abroad, in addition to discovering great stories about Tata.
Since July 2018, Naidu has been the deputy general manager in Ratan Tata's office.
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